Why do errors occur when uploading videos to the service from a mobile device?

Errors may occur if you upload videos directly from the media library (gallery) on your mobile device. This is because the media library does not always correctly transmit the file sizes, which can cause an error about exceeding the video size limit. To resolve this, move the video to the 'Files' folder on your phone. If the video size meets the limit specified by your subscription plan, the upload will be successful.